Question: How Do You Use HubSpot?

What is the purpose of HubSpot?

The HubSpot CRM Platform.

HubSpot’s all-in-one marketing, sales, and service platform provides you with the tools needed to build and grow remarkable customer experiences that help spin your flywheel faster..

What companies use HubSpot?

HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers….3728 companies reportedly use HubSpot in their tech stacks, including Accenture, Mollie, and GitBook.Accenture.Mollie.GitBook.Samba Tech.Strava.Trustpilot.Trello.Yousign.

Is HubSpot actually free?

Yes, it’s free! With the totally free version, you can store up to a million contacts in your HubSpot database, and you have an unlimited number of users on your team that can access that data. … You also gain access to some of the tools to manage your database.

Is HubSpot better than MailChimp?

Email reporting is a feature common to both software platforms so you can easily understand how many opens, clicks and successful deliveries you’ve had. However, HubSpot offers far more depth and higher degrees of email personalisation than MailChimp.

What are deal stages HubSpot?

Deal stages represent the stages or steps in your sales pipeline that signify to your sales team that an opportunity is moving toward closing. … In HubSpot CRM, your deal stages are represented as lanes across your sales process, providing a visual representation of your pipeline.

What are queues in HubSpot?

To complete tasks back-to-back in HubSpot, you can create and complete a task queue. You can also invite other users in your HubSpot account to work through a task queue. When you start the task queue, it will bring you to the relevant contact record to complete the first task.

What is ticket creation?

A request is conveyed over a conversation and needs to be ticketed for audit purposes. An agent needs to create a private ticket, that should not visible to the contacts but is accessible only by the agent. An agent needs to create a ticket for another agent, for internal support.

How do you use tickets on HubSpot?

In your HubSpot account, navigate to Service > Tickets….Create a new ticket from the tickets homeTicket name: provide a description for this ticket.Pipeline: assign this ticket to a specific ticket pipeline you’ve created.Ticket status: choose a specific ticket stage from the pipeline you’ve selected.

Why is HubSpot successful?

Part of HubSpot’s success is down to the suite of tools they offer users. Some of their most popular tools can be used to help make marketing more streamlined. Here are some things HubSpot can help your team with: Email marketing – HubSpot offers a few great tools for making your email marketing work better for you.

Which is the best email marketing tool?

Top 12 Best Email Marketing ServicesAWeber — Best value for low subscriber count.ConvertKit — Best for ecommerce.Mailjet — Best for real-time collaboration between multiple teams.Drip — Best all-in-one email marketing and CRM platform.ActiveCampaign — Best sales CRM with email marketing capabilities.Mailchimp— Best for startups.More items…•

What are deals in HubSpot?

Use deals in HubSpot to track potential revenue. Create a deal when a contact takes an action that could lead to revenue, such as booking a meeting with you to discuss your product or service. When created, a deal record should be associated with the contacts and companies that are involved with the deal.

How do I cancel a ticket on HubSpot?

Conversations – Closing TicketsIf we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution.If we close via the right side of the screen in the Inbox view, it will close the ticket but there is no prompt for resolution.More items…•

How do I contact HubSpot support?

1-888-482-7768. 18884827768.

Should I use HubSpot?

It’s the best software for an inbound strategy Their knowledge and expertise about all things inbound has resulted in a marketing platform that caters to every stage of a successful inbound plan and the buyer’s journey. The tracking and analytics available from HubSpot can’t be beaten.

How do I use tasks in HubSpot?

Create tasksIn your HubSpot account, navigate to Sales > Tasks.In the upper right, click Create a task.In the right panel: Title: enter a task name in the Title field. Include the text call or email in the title of your task to automatically set the corresponding task type.

Is HubSpot better than Salesforce?

HubSpot is consistently ranked the most user-friendly CRM and B2B software (source), with rep adoption often cited as a key benefit among HubSpot users. … G2 crowd users ranked HubSpot above Salesforce in ease of setup (source). HubSpot and Salesforce both offer powerful tools for sales teams.

What is better than HubSpot?

9 HubSpot AlternativesActiveCampaign – Better automations and reporting.GetResponse – Autofunnel feature and landing pages.EngageBay – Most comprehensive offering.Pipedrive – Easy-to-use and affordable CRM software.Sendinblue – Cheap solution with plenty of features.Drip – Ecommerce automation.More items…•