A three-week-old iPhone XS Max$103,549 smartphone Allegedly caught fire in the rear pocket of Guy from Ohio, United States earlier this month.
The individual was connected with Apple over the matter however voiced his disappointment over the replacement option given by the business. He is now reportedly considering legal remedies for his circumstance. This is the initial report alleging a fire-related accident with any one of their company’s latest-generation iPhones, which includes iPhone XS, iPhone XS Max, along with the iPhone XR.
According to a report in iDropNews, a person who wishes to be by J. Hillard asserts that he was on his lunch break on December 12 when he detected a strange smell from his iPhone and sensed”
“By the time of noticing the flame and between elimination of the trousers and carrying the phone out of my pocket and setting it out, I inhaled A LOT of smoke. Later in the afternoon, the staff told me about the movie that the office security camera recorded,” Hillard informed the iDropNews.
Hillard later the same day visited an Apple Store to report the thing, where he was apparently told that the burnt iPhone was had to be sent into the company’s engineering team which was the only way he could get a replacement unit from the Cupertino-based firm. He also claims that he wasn’t offered any compensation for his clothing and shoes which were destroyed in the episode by the shop and by Apple Care that he had contacted later returning unsatisfied from the store.
Hillard said that a replacement iPhone is not a suitable remedy to him, and he’s also looking for compensation for his clothes, shoes and the radio support he had no access to throughout the period.
We were unable to independently check the claims made by J Hillard. Apple is to formally issue any statement about the alleged event. We have reached out to Apple for comment on the issue, and will update this space when we hear backagain. The most recent incident comes just over a month following an iPhone X reportedly got sexy and burst during a software upgrade.